Privacy Policy

1. Introduction

Hawkhill Community Association (“we”, “our”, or “us”) manages the website www.hawkhillcc.org and operates the Hawkhill Community Centre in Alloa.
We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights under data protection law.

By using our website or contacting us, you agree to the terms of this Privacy Policy.

2. Who we are

Hawkhill Community Association (HCA)
132 Hillcrest Drive, Alloa FK10 1SB
Email: contact@hawkhillcc.org

HCA is a community-led, non-profit organisation that manages the Hawkhill Community Centre and its related projects (such as the Community Garden and the Global Village Café).

3. What information we collect

We may collect and process the following types of personal information:  (Type of Data - Example - How we collect it)

Contact Information 

Name, email address, phone number 

When you contact us via forms or email 

Participation details 

Volunteer sign-ups, event bookings, course enrolments 

Through registration forms (online or paper) 

Feedback or survey 

Opinions, suggestions, testimonials 

When you complete surveys or give feedback 

Website usage data 

IP address, browser type, pages visited, time on site 

Through analytics cookies and similar technologies (see our Cookie Policy) 

Photos or videos 

Images taken at events (with consent) 

During community events or programmes 

We do not collect sensitive data (e.g., health, ethnicity, political opinions) unless explicitly required for a specific funded project — and only ever with clear consent.

4. How we use your information

We use your information to:

  • Respond to enquiries and provide community services

  • Manage event registrations, bookings, and volunteering

  • Send updates or newsletters (only if you’ve opted in)

  • Maintain records required for funding or accountability

  • Improve our website and communications

We do not sell or rent your data to anyone.

5. Our legal basis for processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – where you have given clear permission (e.g., to receive emails or appear in photos).

  • Contract – where processing is necessary to provide a service you’ve requested.

  • Legal obligation – where we are required to keep certain records (e.g., for funding bodies).

  • Legitimate interests – where processing helps us manage and improve our community services, and your privacy rights are not overridden.

6. How we store and protect your data

We keep your information secure through:

  • Password-protected systems and restricted staff access

  • Encrypted backups and secure email services

  • Regular review and deletion of outdated data

We only keep personal information for as long as necessary to fulfil the purposes described above or to comply with legal requirements.

7. Sharing your information

We may share limited data with:

  • Service providers (e.g., website hosting, email platforms) who help us operate the site and are bound by data protection agreements

  • Funding bodies (where required for project reporting, in anonymised or aggregated form where possible)

  • Law enforcement or regulatory authorities if legally required

We will never share your personal information for marketing or commercial purposes.

8. Your data protection rights

Under UK data protection law, you have the right to:

  • Access – request a copy of the personal data we hold about you

  • Rectification – correct inaccurate or incomplete data

  • Erasure – ask us to delete your data (in some cases)

  • Restriction – limit how we use your data

  • Objection – object to certain processing (like direct marketing)

  • Data portability – request to move your data to another service

To exercise these rights, please email contact@hawkhillcc.org.
We will respond within one month of receiving your request.

9. Cookies and online data

Our website uses cookies to improve your browsing experience and to collect anonymous analytics data.
For more information, please see our Cookie Policy.

10. Links to other websites

Our website may contain links to other websites (e.g., funding partners, social media pages). We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies when you visit them.

11. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal obligations. Updates will be posted on this page with a new “Last updated” date.

12. Contact us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us at:

Hawkhill Community Association
132 Hillcrest Drive, Alloa FK10 1SB
📧 contact@hawkhillcc.org

If you remain unhappy with how we have handled your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk